Description
xSoft to touch plush LlamaWith a woven full colour crest
Shipping & Return
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UK Mainland
Small Order Delivery (Less than £10) - £3.95 (Shipped via Royal Mail)
Standard UK Mainland Delivery (£10-£149.99) - £5.49 (Shipped via APC Overnight couriers)
Free Delivery - On Orders Over £150 (Shipped via APC Overnight couriers)
Non UK MainlandDelivery to Northern Ireland, Scottish Highlands, Scottish Offshore, Isle Of White, Isle Of Man and the Channel Islands may be subject to additional delivery costs.
Republic Of Ireland
Ireland (Eire) Delivery - Due to Covid19, our courier is not currently shipping to ROI. Please contact us via email with your order details so we can price for shipping on your order.
INTERNATIONAL SHIPPING
We do offer shipping to other international territories. Please contact us for a price via email to info@mylamy.co.uk.
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SHIPPING TIMES
Shipping times are subject to manufacturer stock availability. If there are any stock delays a member of our team will contact you to let you know as soon as possible.
Non-Personalised items - Within 10 working days
Personalised items (Inc club shop/schoolwear products) - Between 14-21 working Days
Please note - during peak periods personalised items can take up to 28 working days.
***Please check our latest shipping information page for current shipping times as we are experiencing delays to stock deliveries and product availability***
Shipping Times From Dispatch
UK Mainland
Small Order Delivery - (Royal Mail 1-2 days from dispatch)
Standard UK Mainland Delivery - (Courier 1-2 days from dispatch)
Free Delivery - On Orders Over £150 (Courier 1-2 days from dispatch)
Republic Of IrelandIreland (Eire) Delivery - (Courier 2-3 days from dispatch)
Returns Policy
What items are returnable?
You can return your items within 14 days of receipt of your shipment.
They must be in the original condition
For clothing, unwashed and unworn
In the original packaging with all tags
Any products that have been customised (which includes club shop items and schoolwear items) are non-returnable!
Are there any charges for return?
Original shipping charges are non-refundable.
You are responsible for the charges of the return shipping unless the item(s) is faulty or has been sent incorrectly.
For your protection, we recommend using a recorded delivery service.
How soon will I get my refund?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item(s). We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within 10 working days.
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